About Us

Welcome to ISM Japan,

where we make starting a life abroad feel less like a challenge and more like a new adventure. Our mission is to deliver clear, friendly, and truly helpful support—so whether you’re moving to Japan for study, work, or life, you’ll feel at home from day one. We believe finding the right place, the right support and the right connections shouldn’t be stressful—it should be empowering.

Our Story

The idea for ISM Japan began when our founding team saw how many international students and new residents struggled with basic needs—housing, language, local services—despite their ambition and excitement about living in Japan. Drawing on years of experience working with foreign nationals, we launched our first apartment support service near major universities in Beppu and Ōita. Step by step we expanded, always keeping one goal in mind: to provide full-service support in English (and the local language) so newcomers can focus on life and study, not paperwork and worry. Today we operate across multiple cities, offering housing, utilities setup, community connection and more.

Our Vision & Values

We operate on three guiding principles: trust, quality and innovation. We build trust by being transparent, responsive and genuinely caring about your needs. We deliver quality by offering fully-equipped homes, convenient locations, and support that goes beyond move-in day. And we embrace innovation by using online tools, simplifying processes and continually refining our services to match the real-life experiences of our clients. Our vision is to become the go-to partner for international students and residents in Japan, making the transition smooth, safe and fun.

What Makes Us Unique

Bilingual Support, Every Step of the Way

Full English and Japanese assistance for smooth communication and stress-free living.

Designed for Global Residents

We understand the challenges foreigners face in Japan .

Community Connection

Beyond housing, we help you integrate into local life through cultural and social support.

Real People, Real Care

A friendly, multicultural team dedicated to helping you feel truly at home in Japan.

Move-In Ready Homes

Fully furnished, hassle-free apartments so you can start your life in Japan immediately.

Ready to Get Started?

Your new life in Japan begins here. Whether you’re a student, professional, or family, we’re here to make your transition smooth, simple, and stress-free. Contact our team today to schedule a consultation, or browse our latest properties online — your perfect home in Japan is waiting!